Shipping Information
Shipping the BamBooBay Way
We keep things simple. All BamBooBay orders ship from the UK using Royal Mail Tracked services, so you know exactly where your order is, every step of the way.
Delivery Options
We ship all UK orders using Royal Mail Tracked services:
Royal Mail Tracked 48
• £3.99
• Delivery in 2–3 working days after dispatch
• Fully tracked
• Delivered Monday–Saturday
Royal Mail Tracked 24
• £4.99
• Delivery in 1–2 working days after dispatch
• Fully tracked
• Delivered Monday–Saturday
FREE Royal Mail Tracked 48
• Free on orders over £75
• Delivery in 2–3 working days after dispatch
• Fully tracked
• Delivered Monday–Saturday
Once your order is on its way, you’ll receive a tracking link so you can follow it every step of the journey.
Order Processing Times
Orders are packed and dispatched Monday to Friday.
- Orders placed before 1pm are usually dispatched the same working day
- Orders placed after 1pm or on weekends are processed the next working day
We always aim to get your order moving as quickly as possible.
Track Your Order
Visit our tracking page HERE
Where We Ship
At the moment, we ship within the UK only.
If you’re outside the UK and interested in Bamboo Bay, keep an eye out — international shipping may be coming soon.
Missed or Delayed Deliveries
If your order hasn’t arrived within the expected timeframe:
- Check your tracking link
- Allow a little extra time during busy periods
- If you’re still concerned, get in touch — we’re here to help
We’ll always do our best to resolve things quickly and fairly.
